If you are thinking about employing a NetSuite administrator with your business or hiring a service provider for the same, then there are certain things that you should know before getting into anything.
NetSuite is a professional solution or software for businesses that allows them ease of business management. This tool helps all businesses in managing operations, supply chain systems, warehouse requirements, customer relations, and so many other tasks that it becomes inevitable for businesses to ignore the temptation to get the tool.
If you have decided to go with the ERP software and use the same in your business, then you may already know that NetSuite can be operated in two ways. Either you, as a business, can arrange for the NetSuite training of some employees or executives employed in your business or you can hire a NetSuite administrator. With the help of this article, we will shine a light on the administrator aspect of NetSuite.
Here, you will get the required information related to the certification of the post, the job description of an administrator, his/her salary, and various other aspects. So let’s proceed towards the same right away.
What is a NetSuite Administrator?: The Definition
Just like the nomenclature of the profile, a NetSuite administrator is an individual or group of individuals that administer or manage the working of NetSuite in/for your organization. If your business is using NetSuite in the organization and wants to make the most out of the tool with ease, then the best way to do that is to seek the help of an administrator.
The sole task of the administrator is to manage and configure the software in such a way that it brings maximum productivity, advantage, and ease for the organization. administrators can be hired to meet the in-house requirements. Alternatively, businesses may also opt for third-party service providers offering the services of an administrator (the Ledger Labs is the perfect example of such a provider).
What Does a NetSuite Administrator Do?: The Responsibility
NetSuite is a varied platform containing various modules, products, operational settings, interface functionalities, and other complications that make it tough for so many businesses and entrepreneurs to use the tool in the best way possible. This is where an administrator comes in. The job description of any administrator of NetSuite contains various heads and aspects. Some of these responsibilities are:
1. Tech Support
One of the main responsibilities of the administrator is to offer effective, helpful, and viable tech support services to the business. If the tool becomes complicated or poses any problem(s) to the business, then it’s the responsibility of the administrator to fix these. He should be well versed with the working of the tool and obtain a NetSuite administrator certification if necessary. He should have the required skills to surpass the problem and fix it.
2. Feasible Reporting
Feasible and flexible reporting is one of the best advantages of using NetSuite. However, to avail yourself of the advantage, the business should have the working knowledge of various filters and customization options available with NetSuite. However, it’s impossible for business executives to manage the business and have information related to various options available for reporting. The administrator can take care of these requirements for you. He is responsible for using the features available for reporting so that desired and well-lined reports can be obtained for different purposes as and when necessary.
3. Optimal Filter and Feature Usage
All in all, the administrator of NetSuite should have information, not just basic but detailed information related to how any feature, function, or option provided with NetSuite can be used. This information can then be put in by the business to get the required data or usage from the tool, for which NetSuite was employed in the business in the first place. The NetSuite administrator should also be able to utilize the safety and security options offered by NetSuite. This is because the platform contains all the crucial and essential information to the business that, if fallen into the wrong hands, can do greater harm than good to the business.
4. Managing and Presenting Dashboard(s)
Another responsibility of an administrator is to customize the dashboard of NetSuite. The dashboard consists of an interface feature of NetSuite that shows specific information related to the raised query. This dashboard is quite customizable and presentable. So, the administrator should have the skills and abilities to use the dashboard options and deliver the exact, if not better, presentation of data as commanded by the business. The features offered by NetSuite are highly customizable and the administrator should be able to play with these smoothly.
5. Keep Up With the Updates
NetSuite developers or the creators at Oracle are well-known for offering regular and better NetSuite updates regularly. With every update, the developers are known to introduce new features or modify the exciting ones for the betterment and ease of business management. A NetSuite administrator should keep himself up to date with the updates. This is one of the most crucial requirements of the job description of an administrator. The reason is that when the administrator is up to date with the changes, he would be enlightened about how to use new features with ease.
6. Interact with Other Departments
NetSuite contains and organizes data from various departments and third-party apps. So, the NetSuite administrator must have the capability to gather the data from all the departments and integrate or record it on the platform.
So, these were the top responsibilities of an administrator who can manage the NetSuite ERP on your business. Apart from these responsibilities, there are some traits that you can expect from an administrator as well.
Control Netsuite Smartly
What can you Expect from a NetSuite Administrator?: The Characteristics
When you are on a spree to find the administrator, you can find a number of individuals who can handle the job. However, all of these may not have the traits required or expected from the administrator. Below are some of the characteristics of an administrator that any business, including yours, should expect:
One of the main traits of an administrator is that he should be adaptable. NetSuite is an ever-changing platform offering too many options to a business. The administrator should have the qualities of a fine professional. Who can adapt to quick changes and deliver quality services at all times.
NetSuite, if accessed by a meddler or any party that wants to harm a business. Can offer all the required details related to the organization in a single place. It’s obvious that the NetSuite administrator should be private and discreet about sensitive matters and data related to the business.
3. Burden Efficient
NetSuite is a useful tool that can be used by business owners or managers in multiple ways. This means that any department or higher authorities may seek the help of the administrator to do anything. Say provide a comprehensive report related to the past month’s sales patterns on eCommerce websites. This may create a burden or pressure on the administrator. He/she must be able to handle such a burden efficiently and deliver quality services at all times.
NetSuite caters to the services of multiple users and departments. Hence, more than one department may need the professional services of a NetSuite administrator. In such a case, he/she must have the traits of a multitasker. Who can sort the preferences of the requirements and then deliver the same as and when necessary.
An administrator of NetSuite must also be able to mentor or train any individual on how to use NetSuite. For example, the manager of the business may ask the administrator to assist the former in using the reporting feature. In such a case, he should be able to assist as well as explain the feature perfectly.
If you want to make the best out of NetSuite and avail of its advantages the most. Then you should look for an experienced administrator or a team of experienced NetSuite ERP administrators who have worked with multiple businesses and industries. This will help your organization in getting a versatile employee who can row the business across any storm.
7. NetSuite Administrator Certification
Another thing that you should expect from any administrator is that he should be certified to deliver the services to you. Certification ensures that the personnel that you are hiring has an apt understanding of the subject matter or NetSuite in this case. NetSuite administrator certification is one of the first things that you should expect and ask for.
Now, you must know everything there is related to the administrator of NetSuite. The only thing remaining now is the salary. So, let’s get to the NetSuite administrator salary now.
What is the Remuneration of a NetSuite Admin?: The Salary
The remuneration of the administrator is flexible. This means that there are no predefined parameters that can specify the total remuneration of the administrator. The number depends on the total experience of the candidate, the type of services offered by the personnel, the level of NetSuite information he has, and various other related factors.
However, the NetSuite administrator salary, generally, sums to a total of $90,000 per annum on average. The base pay of a beginner or fresher sums to around $55,000 per annum. But that of an experienced administrator can go as high as $140,000 or more.
If you consider the hourly NetSuite administrator salary, then the amount sums to $45 an hour in general.
It’s very expensive to hire an in-house administrator. This is because apart from the salary, various other expenses related to hiring like employee insurance, family security, healthcare, desk space, incentives, provident funds, gratuity, etc. increase the cost for the company. This is one of the main reasons why the preference of the business is towards hiring a service provider rather than employing in-house. In the longer run, third-party administrators are better and more economical than the in-house personnel.
These numbers are ever-increasing as the demand for such personnel is increasing by the day. More and more businesses are being tempted towards using and deploying the NetSuite as an ERP or CRM solution in the business. The versatility of the tool has brought it to this stage.